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About Us

WHO WE ARE

Khedma Cities & Resorts Management is one of Palm Hills companies established to manage and operate the various projects to meet our customer satisfaction up to Khedma-palm hills standards.

Services of maintenance and operation of the public areas include the following:
  • Security service.

  • Call center and customer service.

  • Engineering services and consultation.

  • General cleaning service and garbage collection.

  • Pest control for flying insects, reptiles and rodents.

  • Landscaping Maintenance service.

  • Maintenance of public utilities and networks.

In order to satisfy the needs of our customers, meet their expectations and ensuring their security and safety, Khedma provides a variety of complementary/added value services with a high-quality level. For that purpose, Khedma has a well trained and equipped employees covered by (social insurance – private medical insurance – accommodation for expatriates – transportation, etc...). Khedma strictly requires its employees to submit their criminal record certificate as one of the most important elements for employment. Our employees are being trained regularly according to quality, health and safety standards; such principles are the basic pillars of Khedma.

OUR VISION

To be recognized and respected as the Leading cities & resorts management firm in Egypt, working as a partner of success with the Developer setting standards in the multi-unit development through facility and community management profession and leading in the local market with international standards.

OUR MISSION

To deliver a high quality services, exceeding expectations, enhance the overall experience of our clients, forming a mutual beneficial partnerships with our clients.

To set the standard in collective expertise through continuous: 
  • Internal improvement & investment in quality service infrastructure.

  • Build up a secured & well maintained communities.

  • Training & development of our team through professional accreditation.

OUR CODE OF CONDUCT

summarizes Khedma’s standards and professional behavior with which we all must comply, In addition; it clarifies our company values that are based on human values such as devotion to service, honesty, trust, teamwork, open communication, respect, accountability, and tolerance. Therefore, it’s the responsibility of all Officers, Directors, Senior Managers, Managers, Supervisors, and all staff and non-managerial positions to adopt those values as standards in their day-to-day work and activities.

COMMITMENT TO OUR CUSTOMERS

Respecting and satisfying customers

Providing high quality service to our customers and to maximize the level of customer satisfaction. While meeting all our customers’ needs.

Honesty and Integrity

pursuit of building long-term relationships and loyalty.

Protecting customer information

COMMITMENT TO OUR EMPLOYEES

Tolerance and diversity

We respect others; tolerate our differences; and believe in the power of diversity. We strive to create a culture where tolerance and respect exist between employees. The diversity of people brings strength to KHEDMA team..

Health and safety

We are committed to provide a safe and healthy work environment for the purpose of protecting the health and safety of our employees, and increasing productivity and quality of work.

Effective teamwork

Success comes along with synergy. We think, work, and win together.

Roles of managers

Planning, organizing, staffing, coaching and controlling Managers encourage open, tow-way communication by listening, coaching and developing the skills of their employees, also by empowering employees, and sharing with them the right amount of information.

QHSE POLICY

We are fully committed to:
  • Increase Customer Satisfaction by meeting their requirements and providing high quality service.

  • Continual improvement of the integrated management system QHSE.

  • Preventing accidents and creating a safe work environment for all employees.

  • Protect and prevent the environment from the pollution, while maintain green spaces and increase it.

  • Compliance with law and regulations.

  • Spreading awareness among employees with respect to occupational health & safety and environment.

  • Attracting qualified calibres improving and enhancing their experience and skills by conducting various training programs.

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Our services

Security

Responsible to receive all customers security statements 24 hours a day and connect wirelessly with equipped security person and supervisors at site, projects entrance & exit division and coordinate with the concerned parties within the company to avoid these observations, also coordinates with external entities (ambulance - SOS – Local Civil defense) in case of the need for their presence.

Maintenance

Internal maintenance services are available by order.

Electricity and plumbing services are available 24/7.

Agriculture Maintenance

Maintenance, irrigation, cutting, maintenance and changing the sprinklers.

Removing the agriculture waste

Pest Control

We’ll inspect your home from top to bottom, inside and out, for current or potential pest problems.

We’ll stay in touch between our regularly scheduled visits and respond to any immediate needs.

House Keeping

Get a house cleaning that suits you safely and with great ease.

We provide male and female skilled staff according to your desire.

Car Washing

Amazing Team workers will take care of your car.

A smart car wash that's better, faster.

Transportation

To improve the quality through a coordinated, accessible, affordable and efficient transportation system.

There are up to 7 two-way trips per day from fixed pickup points.

Swimming Pool

Swimming pool cleaning services are a great way to keep the pool in top-notch condition. With our services, Water treatment by adding the specialized chemicals, cleaning and adjusting the water’s level.

Newspaper Delivery

Get your must have newspapers delivered right to your door Saving you time, keeping you entertained and ensuring you are up to date on all the latest news, issues, events and even gossip.

Download Khedma APP

We are delighted to announce the release of our new Khedma Community App. with just a single tap you can mange your daily services and subscriptions

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Our LATEST NEWS

Your satisfaction is our goal

We strive for our services to satisfy you.
And since the company is constantly analyzing the performance rates and puts the satisfaction of your presence on its list of priorities, we appeal to your Excellency, it is necessary to communicate with us in presenting any suggestions or complaints that help in developing The necessary solutions to avoid observations to reach the services to the level that matches the position of the gentlemen customers and the name of the Palm Company Hills.

Contact Us

Location:

Shiekh Zayed, 26 of July Corridor, Twin Towers, Building (A), (3rd) Floor .

Call:

19317

Our App: